FAQs

Help Center & FAQ (Frequently Asked Questions)

Last Updated: February 07, 2026

Welcome to the Lyricstshirt Help Center. We are dedicated to providing high-quality pet necklaces, water bowls, and food bowls for your beloved companions. Below you will find detailed information regarding our services, shipping, and return policies to ensure a seamless shopping experience.

1. About Lyricstshirt

What products does Lyricstshirt specialize in? Lyricstshirt is a premium provider of pet accessories. Our catalog focuses on high-quality pet necklaces, as well as durable and ergonomic water bowls and food bowls designed to improve the feeding experience for your pets.

Are your products safe for all pet breeds? Absolutely. All our pet necklaces and bowls are crafted from non-toxic, pet-safe materials. We prioritize both aesthetics and functionality to ensure your pet stays stylish and healthy.

2. Orders and Processing

How can I place an order? Simply browse our collection of pet bowls and necklaces, add your items to the cart, and proceed to our secure checkout. Once your order is successfully placed, you will receive an automated confirmation email from support@lyricstshirt.com.

What is your order processing time? We pride ourselves on efficiency. All orders are processed within 1 business day. Orders placed before 5:00 PM (EST), Monday–Friday, are processed the same day. Orders placed during weekends or public holidays will be handled on the next available business day.

Can I modify or cancel my order? If you need to change your shipping address or cancel an order, please contact us immediately. Once an order has entered the processing or shipping phase, we are unable to make further changes.

3. Shipping and Delivery

What are the shipping costs? To keep things simple for our customers, Lyricstshirt offers a flat-rate shipping fee of $6.99 for all domestic orders within the United States.

How long will it take to receive my pet supplies? The total estimated delivery time is 3–7 business days. This timeframe includes both our internal handling time and the transit time provided by our carriers.

Which shipping carriers do you use? We partner with reliable carriers including USPS, UPS, and FedEx to ensure your water bowls and necklaces arrive safely at your doorstep.

4. Returns, Refunds, and Exchanges

What is your return policy? We want you and your pet to be 100% satisfied. We offer a 60-day return window from the date of delivery. Items must be in their original packaging and unused condition to be eligible for a return.

How do I get a refund? Once we receive and inspect your returned item, we will notify you via email. Approved refunds are processed back to your original payment method within 12 business days.

Are there any restocking fees? No. At Lyricstshirt, we believe in transparent pricing. We do not charge any restocking or processing fees for returns.

Do you offer exchanges? We do not offer direct exchanges. If you need a different size for a pet necklace or a different style of food bowl, please return the original item for a refund and place a new order.

5. Payment Information

What payment methods do you accept? To ensure maximum security for our customers, we currently accept payments exclusively through PayPal. This allows you to pay using your PayPal balance or linked credit/debit cards without sharing your sensitive financial data with us.

Is my transaction secure? Yes. All transactions are encrypted and processed through PayPal’s secure gateway. Lyricstshirt does not store or have access to your credit card information.

6. Contact and Support

If you have any further questions regarding our pet necklaces or feeding bowls, please do not hesitate to reach out to our team:

• Store Name: Lyricstshirt
• Customer Support Email: support@lyricstshirt.com
• Physical Business Address: 60768 Highway 41 Lot 10, Sterling, NE 68443, United States
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)